Closed-toe shoes you don't mind getting muddy, a change of clothes, swimwear, biodegradable sunscreen, insect repellent and a refillable water bottle. Leave valuables at your hotel. Anything specific to your tour is listed in your confirmation email..
Most of our tours include free hotel pickup in La Fortuna. If you prefer to drive, we send you the exact location, directions of the entrance in your confirmation email so you know exactly where to go.
La Fortuna sits in a rainforest, so some rain is part of the experience and most tours run as scheduled. If we need to cancel for weather or safety reasons, you can reschedule or receive a full refund.
Yes. All our tours are led by certified bilingual guides who live in the La Fortuna area and know the Arenal region firsthand.
Cancel 24 hours or more before departure and you receive a full refund. Cancellations within 24 hours and no-shows are non-refundable. Reservation changes are subject to availability and must be requested in advance. Refunds go back to your original payment method and may take a few business days.
